Welcome to the Resume Hub

On this site you'll find web-ready versions of my resume. All the versions here have the same basic information but have been tweaked to target specific roles.

If you're here for the default CV, it's here. Links to my Github and LinkedIn profiles are in the menu.

About Me

My name is Tom, and I'm a technology professional. My professional experience goes back 25+ years, but my personal experience goes back to when I accidentally broke the family computer in middle school by POKEing some value into a very low memory register in QBasic. Since then I've managed to improve my boundary detection and error catching skills to the point that I now only rarely break computers by accident.

My professional experience runs the gamut from a helpdesk worker replacing keyboards and mice, to writing scripts to manage whole labs of remote computers, to building apps (web, desktop, and embedded) to automate and error-proof long-running processes, to leading teams of engineers, to selling solutions to Fortune 100 companies. I'm equally at home talking with CISOs and CTOs about their business requirements as I am spending four hours locked in a conference room with a handful of engineers and hammering out code.

Some highlights of my career include:

• Winning "SE of the Year" at Edgio for my work building out a scalable cloud app that shaved hours of repetitive tasks around initial discovery. Account Execs and other Sales Engineers would spend up to an hour per website (with some clients having dozens of websites to check) looking at what technology stack was in use, evaluating that stack, and determining the best way to proceed with the sales motions. With this new app, they could now load up to 50 sites at a time to check, go away for lunch, and come back in half an hour with a report on all those sites, plus associated subdomains, plus charts and breakdowns, ready for their review. Some of the more prolific users of this app saved hundreds of hours of discovery.
• Winning "Professional Services Teammate of the Year" at Pantheon for my work creating a new product line called "Advanced Global CDN," documenting the use cases, and taking part in sales calls where this new product might be useful. I created it in four months and within the first year we found that product was a key to unlocking an additional $10 million dollars in recurring revenue.
• Taking months off a potential deal by flying across an ocean and sitting with the prospect's developers for an afternoon directly answering questions and solving issues. The Account Exec later told me that if I hadn't done this, they would have taken two or three months longer to address their issues, which meant they would lost the ability to use our platform for a specific contract, which meant they likely would not have signed the $250,000 deal at all.
• Leading multiple sessions at DrupalCamp NJ focused on a range of topics, including data modeling, application design, and performance improvements. While most of these happened while I was employed by companies that didn't focus specifically on Drupal, the work I did for those employers provided valuable context and insights into web development at the enterprise level, which I could then apply to issues that were being discussed specifically within the Drupal community. I've enjoyed being a part of that community for the last ten years and look forward to continuing my relationship with them.
• Working directly with American Airlines for nearly a year to design, build, and launch a next-gen marketplace for their AAdvantage frequent flier program where members could buy, sell, or gift miles to other members. This involved going to Dallas on a regular basis to meet with the executive sponsors and technical team to work on new requirements, advise on best practices, and work through integrating an external application into their sprawling tech stack. The first month that the application went live, AA recorded $1.2 million in transaction fees, well beyond the metrics of their legacy solution.
• Advocating for and ultimately running a company-wide hackathon at my agency employer to introduce a new design system (and for many of them, it was their first experience with a web design system). The entire company spent a whole day building a web site (using some predefined components) for fictional companies. I had no idea the competition would be as intense as it became but it was a great team-building experience, provided some much-needed structure, and helped streamline devops within the entire company.

In my spare time, I enjoy introducing my daughter to science fiction she's probably too young for but still really wants to see, playing recreational football, building IoT devices, designing and printing enclosures for those devices, and learning languages (currently splitting my time between intermediate Portuguese and refreshing my Spanish, and desperately trying to keep the two separate in my head).

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